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Blog · field notes

Notes from the inside of real AI infrastructure.

What we ship for customers, what works, what does not, and the patterns we keep seeing across enterprise teams adopting Claude.

Hub-and-spoke infographic: Claude at the center with spoke connections to five data sources (CRM, mail, calendar, files, support) — queries flowing in, answers flowing out, the user's permissions carried along the way.
Field notes

Claude is only as smart as the data it can reach

A demo of Claude answering generic prompts is not what changes a business. Connecting it to your CRM, your calendar, your books — that is. Here is what we have learned about which connections matter and why.

ClaudeMCPUse cases
April 2026 · 6 min readRead →